Adviser Pulse: Combating Clients' Fears
A new survey shows 81% of polled advisers list "consumer fear" as a daily challenge.
By Marshall Eckblad
March 1, 2006- According to Valerie Brown, president of the ING Advisor Network, "replacing confusing technical language with plain English--and including plenty of consumer-friendly disclosures--will go a long way toward managing customer fears." Indeed, she's hoping it will.
Posted by BR at November 13, 2006 04:15 AM