Worth thinking about for present and future online communitiesHigh and Low (or "How to love members... shall I count the ways?") - The Jason Calacanis Weblog How do you show love in our world? Let me count the ways: 1. More disk space 2. Better screen real estate 3. Faster servers 4. Better editorial 5. More features 6. More support 7. Better design 8. Less ads 9. Less annoying ads 10. Less obnoxious ads 11. More targeted ads 12. Take that which is paid and make it free 13. Anticipate members needs and fill them 14. Surprise members with fun, new experiences 15. Communicate with members open and freely 16. Listen to members--then listen to them some more 17. Treat members how you would like to be treated 18. Be honest with members--always 19. Don't do anything sneaky because a) members are smart and will bust you, b) life is so short--why would you want to be a sneak?, and c) this is a long-term business, the short term is meaningless. 20. Respect your members wishes above all else. If they don't love you any more that is their choice, and it's an opportunity for you to reflect on why they don't love you (consider it a free focus group) 21. Let people consume your product on their terms with their software, browser, device, hardware or operating system (this is also known as the "don't be Microsoft rule").Assiniboia Downs - Where the Action Never Ends
How do you show love in our world? Let me count the ways: 1. More disk space 2. Better screen real estate 3. Faster servers 4. Better editorial 5. More features 6. More support 7. Better design 8. Less ads 9. Less annoying ads 10. Less obnoxious ads 11. More targeted ads 12. Take that which is paid and make it free 13. Anticipate members needs and fill them 14. Surprise members with fun, new experiences 15. Communicate with members open and freely 16. Listen to members--then listen to them some more 17. Treat members how you would like to be treated 18. Be honest with members--always 19. Don't do anything sneaky because a) members are smart and will bust you, b) life is so short--why would you want to be a sneak?, and c) this is a long-term business, the short term is meaningless. 20. Respect your members wishes above all else. If they don't love you any more that is their choice, and it's an opportunity for you to reflect on why they don't love you (consider it a free focus group) 21. Let people consume your product on their terms with their software, browser, device, hardware or operating system (this is also known as the "don't be Microsoft rule").